Terms of Service

01Not a Medical Device

CareLog is a personal wellness log intended for general informational and educational use. It has not been certified as a medical device, and nothing in the App constitutes a medical diagnosis, a clinical opinion, or a treatment plan.

Figures shown in the App — including heart rate values estimated through your phone’s camera — are approximate reference values, not clinically validated measurements. How accurate they are in practice depends on factors such as your device model, the quality of its sensors, lighting and other surrounding conditions, and the way a measurement is taken.

02Who May Use CareLog

• Minimum age. You must be at least thirteen (13) years old to use the Service.
• Minors. If you are 13 or older but have not yet reached the age of majority where you live, you may use CareLog only after a parent or legal guardian has reviewed these Terms and consented on your behalf. By continuing, you confirm that this consent has been given.
• Legal capacity. You confirm that the laws of the country in which you reside do not prohibit you from receiving the Service, and that any information you give us about yourself is truthful and accurate.

03About the Service

3.1 What CareLog offers

CareLog helps you keep a personal record of your health indicators. Depending on your device, the App currently provides:

• Health logging — manual recording of blood pressure, heart rate, blood glucose, body weight, and related metrics;
• Charts and measurement tools — trend graphs, historical summaries, and an optional heart rate estimate based on fingertip color changes picked up by the camera;
• Reminders — customizable alerts for scheduled measurements, along with health tips and follow-up prompts.

3.2 Availability

The Service is offered on an “as available” basis. Individual features may differ depending on your device’s capabilities, its operating system version, or your region, and we do not promise that the App will run without interruption or free of errors.

3.3 Distribution and device compatibility

CareLog is currently distributed through Google Play. We may change the distribution channel, or any web address we publish, at any time and without prior notice. We do not represent that the App works on every phone, tablet, Android version, or manufacturer customization. Obtaining compatible hardware, a supported operating system, and internet access is your responsibility, as is paying any data charges your mobile carrier applies.

04Device Permissions and Technical Support

Some features depend on permissions granted at the operating-system level — for example, camera access for heart rate estimation, notification access for reminders, and physical activity recognition. Our Privacy Policy lists each permission and explains what it is used for. Whether to grant a permission is up to you, and you may withdraw it at any time in your device settings. If you do, any feature that relies on that permission may stop working, in whole or in part.

If you ask us for technical help and we conclude that diagnostic information is needed, we will ask for your permission before any diagnostic logs are sent to us. This access happens only with your agreement at that moment, is limited to what is needed to look into the problem, and can be refused without affecting your right to keep using the App.

05Acceptable Use

You may access the Service only through the official channels we make available. Except where applicable law expressly allows otherwise, you agree that you will not:

• modify, adapt, translate, or create derivative works based on the App;
• decompile, disassemble, reverse engineer, or otherwise try to obtain the App’s source code or internal structure;
• copy, republish, mirror, or publicly distribute any part of the Service;
• rent, lease, lend, sell, auction, or otherwise trade the App or access to it;
• remove, hide, or alter any copyright, trademark, or other proprietary notice;
• use bots, scrapers, emulators, proxies, or other automated or unofficial tools to reach the Service;
• get around, or try to get around, any security feature, authentication step, license check, or access control;
• take advantage of a bug, glitch, or vulnerability instead of reporting it to us;
• install, use, or distribute modified, repackaged, or unofficial versions of our software;
• put an unreasonable or disproportionately heavy load on our systems; or
• use the App in breach of applicable law, or in any way these Terms do not expressly permit.

06License and Ownership

6.1 Your license

As long as you continue to comply with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to install one copy of the App on a device you own or control, and to use it only for your own non-commercial purposes. If you breach any provision of these Terms, this license ends automatically and immediately, without notice and without any further step on our part.

6.2 What we keep

The Service and all intellectual property rights in it — including its software in source and object form, interface design, icons, graphics, text, trademarks, and the way these elements are selected and arranged — belong to us or to our licensors. These Terms do not transfer ownership of any of them to you. Your rights are limited to the license described in Section 6.1.

07Your Health Data and Privacy

Our Privacy Policy explains how we gather, use, disclose, and protect information, and it forms part of these Terms. Please read the two documents together. We do not disclose personal information to third parties except with your consent, as set out in the Privacy Policy, where needed to operate the Service, or where the law requires it.

08Advertising and Third-Party Content

CareLog is funded in part by advertising, so you may see ads as well as links to outside websites, apps, and offers. This material comes from parties we do not control. We do not endorse, and make no promise about, the accuracy, lawfulness, quality, or safety of any third-party product or content, or about the privacy practices of any destination you reach after leaving the App. Any transaction or interaction you have with a third party is solely between you and that party, and is at your own risk.

09Premium Features and Billing

We may, now or in the future, offer optional paid features, one-time purchases, or subscription plans (“Premium Features”). Where we do, the rules below apply.

9.1 Purchases

Before you confirm any purchase, the App will show you the price, the billing period, and exactly what the Premium Feature includes. Payments are handled by Google Play, not by CareLog, and are also subject to Google Play’s terms and to the terms of the payment method you have registered there.

9.2 Automatic renewal

Subscriptions renew automatically at the end of each billing period, and Google Play will charge the payment method on file for the next period, unless you cancel at least twenty-four (24) hours before the current period ends.

9.3 How to cancel

1. Open the Google Play Store app on your device.
2. Tap your profile picture, then go to Payments & subscriptions → Subscriptions.
3. Choose the CareLog subscription.
4. Tap Cancel subscription and follow the on-screen instructions.

Cancelling stops future renewals. You keep access to your Premium Features until the end of the period you have already paid for. Please note that deleting the App does not, on its own, cancel an active subscription.

9.4 Refunds

Refunds are governed by Google Play’s refund policy, and refund requests should be made to Google Play rather than to us. In line with that policy, no partial or prorated refund is given for the unused part of a billing period after you cancel. Nothing in this section limits any refund or withdrawal right you have under mandatory consumer protection law in your country of residence.

9.5 Price changes

We may change our prices or introduce new charges. We will let you know in advance through the App or by another method reasonably likely to reach you. If you do not accept a new price, cancel before your next billing period starts; if your subscription continues after the change takes effect, you will be treated as having accepted it.

10Suspension and Termination

Ending things yourself

You may stop using CareLog at any time by uninstalling it. If you have an active subscription, you will also need to cancel it through Google Play, as explained in Section 9.3.

If you break these Terms

We may suspend or end your access with immediate effect if you breach these Terms. In that case, no refund, credit, or other compensation will be owed to you.

Changes to the Service

We may also modify, suspend, or discontinue all or any part of the Service at any time and for any reason, with or without prior notice.

What continues afterwards

Provisions that by their nature are meant to last — including those on intellectual property, disclaimers, limitation of liability, indemnification, governing law, and the miscellaneous terms — survive termination, whatever its cause.

11Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CARELOG AND THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AND WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT.

IN PARTICULAR, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE FIXED, OR THAT THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTY AS TO THE ACCURACY OR RELIABILITY OF ANY HEALTH READING, HEART RATE ESTIMATE, OR SUGGESTION THE APP PROVIDES. YOU USE THE SERVICE, AND RELY ON ANY HEALTH-RELATED INFORMATION IT DISPLAYS, ENTIRELY AT YOUR OWN RISK.

Some jurisdictions do not allow implied warranties to be excluded. If you live in one of them, the exclusions above apply only as far as the law permits, and you may have additional rights under local law.

12Limitation of Liability

To the fullest extent permitted by law:

• Overall cap. Our total liability to you for all claims arising out of or relating to these Terms or the Service, on any legal theory, is limited to the greater of (a) the amount you paid us during the calendar month immediately before the event giving rise to the claim, or (b) fifty U.S. dollars (USD 50).
• Excluded losses. We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, goodwill, or data, file corruption, or business interruption — even if we were told such damages were possible.
• Health decisions. We are not liable for any health decision you make based on information, readings, or estimates generated by the App. CareLog does not take the place of professional medical advice, diagnosis, or treatment.
• Third parties. We are not responsible for the actions, content, products, or privacy practices of advertisers, linked websites, or any other third party you come across through the Service.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

13Indemnification

You agree to defend, indemnify, and hold harmless the CareLog Team and its affiliates, and each of their officers, directors, employees, contractors, and agents, from and against all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) that arise from or are connected with: (a) your use or misuse of the Service; (b) your breach of these Terms or of any applicable law; or (c) your infringement of any third party’s rights. We may elect to take exclusive control of the defense of any matter for which you owe us indemnity, and if we do, you agree to cooperate with us in that defense.

14Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which the CareLog Team operates, without regard to its conflict-of-laws rules. This choice of law does not take away any mandatory consumer protection you enjoy under the laws of your country of residence.

If a dispute arises, please contact us first using the details in Section 17. You agree to give us thirty (30) days to try to resolve the matter informally and in good faith before you begin any formal proceedings.

15Changes to These Terms

Certain features, promotions, or beta programs may come with their own additional terms. Where they apply, those additional terms become part of these Terms and carry the same force.

We may update these Terms from time to time as the Service, our obligations, or the law changes. If we make a material change, we will publish the updated version in the App or on the page where these Terms are hosted, and the change will take effect three (3) days after it is posted. Updates apply only going forward: they will not affect any dispute of which we had actual notice before the update was posted. If you do not agree with an update, your only remedy is to stop using the Service.

16Miscellaneous

Events outside our control

We are not responsible for any delay or failure in performance caused by circumstances beyond our reasonable control, such as natural disasters, war, terrorism, civil disturbance, labor disputes, epidemics, government action, changes in app store or platform policies, carrier outages, or failures of internet infrastructure.

Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, it will be limited to the minimum extent necessary — or removed, if limiting it is not possible — and the remaining provisions will stay fully in effect.

No waiver

If we fail or delay to enforce any provision, that does not waive the provision, nor does it waive our right to enforce it or any other provision later.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer ours without restriction, including as part of a merger, acquisition, or sale of assets.

Relationship

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and us.

Entire agreement

These Terms, together with the Privacy Policy and any additional terms incorporated by reference, are the complete agreement between you and us regarding the Service, and replace any earlier understandings on the same subject.

Language

If these Terms are translated and the versions differ, the English version controls.